KimC Studio — Privacy Policy

KimC Studio (Australian Business Number: 55 164 293 290) respects your privacy. We are committed to handling your personal information with care, transparency, and integrity. This policy explains how we collect, use, and protect your information when you interact with us, whether through our website, social media, email, or when placing an order.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By visiting kimcstudio.com or purchasing from us, you agree to the terms outlined in this Privacy Policy and our website Terms & Conditions.

You may browse our website without sharing any personal information.

How We Collect Information

We collect personal information when you:

  • Place an order
  • Create an account
  • Subscribe to our mailing list
  • Contact us for customer support
  • Enter a promotion or submit feedback

The personal information we may collect includes:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via our payment providers)

This information allows us to:

  • Process and deliver your order
  • Communicate with you regarding your purchase
  • Provide customer support
  • Share updates about KimC Studio where you have opted-in

You may unsubscribe from our mailing list at any time.

We do not collect personal information unless you choose to provide it.

Cookies & Website Analytics 

Like most websites, we use cookies and analytics tools to improve your browsing experience. Cookies may collect:

  • IP address
  • Device information
  • Browser type
  • Website usage patterns

We use this information to analyse website performance, improve customer experience, and understand visitor trends. You may disable cookies in your browser settings if you prefer.

How We Use Your Information

Your information may be used to:

  • Process and fulfil your orders
  • Keep a record of your purchase history
  • Improve our customer experience, website, and offerings
  • Communicate updates, launches, or promotions (only if you opt-in)

We may also use your information where necessary to:

  • Comply with legal obligations (e.g., tax and accounting)
  • Prevent fraud or misuse of our website
  • Analyse website performance and customer interest trends

You are not required to provide personal information, but declining to do so may prevent us from fulfilling your order.

Who We Share Information With

We only share your information with trusted third parties who help us operate our business:

  • Courier and postal services
  • Payment processors (e.g., credit card providers, PayPal, Afterpay, Apple Pay)
  • Website hosting and security service providers
  • Customer service systems and email platforms

We share only what is necessary for them to perform their service.

We do not sell or rent your personal information to any third party.

Some third-party service providers may store or process information on servers located outside Australia. These providers must meet security standards consistent with Australian privacy expectations.

Data Security 

While no online service can guarantee absolute security, we follow industry-standard measures to safeguard your data.

Access and Correction of Personal Information 

You have the right to:

  • Request access to the personal information we hold about you
  • Ask us to correct any inaccurate or incomplete information

To make a request, please contact us at info@kimcstudio.com and we will respond within a reasonable timeframe.

If You Have a Concern or Complaint

If you have questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us and we will respond promptly.

You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
www.oaic.gov.au

Updates to This Policy

This Privacy Policy may be updated occasionally to reflect changes in our practices or business operations. The latest version will always be available on our website.